Cookie Policy
How we use cookies and similar technologies on our platform.
Last updated: July 2026
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
2. How We Use Cookies
DxEnterprise uses cookies for the following purposes:
- Essential Cookies: Required for the platform to function correctly. These enable core features such as authentication, session management, and security. The platform cannot function without these cookies.
- Preference Cookies: Remember your settings and preferences (such as language, display preferences, and centre selection) to provide a more personalised experience.
- Analytics Cookies: Help us understand how visitors interact with our platform by collecting anonymous usage data. This allows us to improve platform performance and user experience.
3. Specific Cookies We Use
- Session Cookies: Temporary cookies that exist only while you are logged in. They are deleted when you close your browser or log out.
- CSRF Tokens: Security cookies that protect against cross-site request forgery attacks. These are strictly necessary for platform security.
- Remember Me: If you choose to stay logged in, a persistent cookie securely identifies your session. This cookie expires after 30 days of inactivity.
4. Third-Party Cookies
We may use third-party services that set their own cookies:
- Analytics providers (for aggregated, anonymous usage statistics)
- Content delivery networks (for faster page loading)
- Embedded maps or media (only loaded when you interact with them)
5. Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored and delete them individually
- Block third-party cookies
- Block all cookies (note: this may prevent the platform from functioning correctly)
- Delete all cookies when you close your browser
Instructions for common browsers:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, Search, and Services → Cookies
6. Impact of Disabling Cookies
If you disable or delete cookies, some features of the DxEnterprise platform may not work correctly. Specifically, you may experience:
- Inability to log in or maintain your session
- Security vulnerabilities (CSRF protection may fail)
- Loss of personalised settings
- Repeated prompts to log in during a single visit
7. Data Retention
Session cookies are deleted when you log out or close your browser. Persistent cookies (such as "Remember Me") are retained for a maximum of 30 days. Analytics data is retained in aggregate form and is not linked to individual users.
8. Changes to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
9. Contact
If you have questions about our use of cookies, please contact us at info@dxenterprise.com.