Platform Features

Everything You Need to Run Your Enterprise

From patient registration to business intelligence, DX Enterprise covers the full lifecycle of diagnostic medical business operations.

Patient Registration

Register and manage patients with comprehensive profiles, medical history, and document attachments across all centres. Quick search and duplicate detection.

Test Ordering & Pricing

Order tests with NA, retainer, and contract pricing. Support for test profiles, panels, and centre-specific rate cards.

Cashier & Payments

Record payments, partial payments, refunds, and daily summaries. Support for multiple payment methods and invoice generation.

Phlebotomy & Sample Management

Sample collection workflows with barcode generation, sample lifecycle tracking, and automated inventory consumption.

Lab Processing & QC

Result entry, quality control tracking, instrument integration, and comprehensive audit trails for all testing departments.

Local PACS Bridge & DICOM Viewer

Seamlessly connect physical X-Ray, CT, MRI, and Ultrasound modalities (AET: DXENTERPRISE) with real-time local DICOM caching, C-STORE auto-conversion, and web-based image manipulation.

AI Clinical Assessment & ML Insights

Machine Learning models trained on actual medical data and AI for clinical assessment. Built on a granular, role-based architecture where every system feature can be selectively activated per facility.

ICU Department

Real-time vitals charting, clinical scoring (NEWS/SOFA/APACHE), ventilator weaning protocols, and push-to-lab investigations.

Cardiology

ECG, Echocardiography, and Stress Test workflows with structured DR Composer narrative reporting.

Microbiology

Culture & sensitivity testing, organism identification, antibiogram generation, and specimen tracking workflows.

Doctor Portal

Self-service portal for referring physicians — track referred patients, view commission earnings, and manage referrals 24/7.

Inventory Management

Full inventory lifecycle from procurement to consumption. Automated stock deduction on sample collection with low-stock alerts.

Digital Signatures

Department-specific digital signatures with configurable signatory roles, auto-applied to authorized PDF reports.

Waiting List & Auto-Notify

Priority-based waiting list with VIP/Urgent/Normal queuing and automated multi-channel notifications for scheduling.

Quality Control

Advanced QC with Levey-Jennings charting, Westgard rules, corrective actions, and QC hold that blocks out-of-control operations.

Patient Consent Management

NDPA, GDPR & HIPAA-compliant consent form builder, digital touchscreen signature capture, communication opt-in/opt-out, and audit trails.

Pain Points

Problems We Solve

Running a diagnostic enterprise comes with real operational headaches. DX Enterprise eliminates these problems with automated, intelligent workflows.

Lost Walk-in & Self-Pay Patients

Patients walk in or register online but never complete registration. You lose revenue with no way to track or follow up. DX Enterprise captures every lead — self-pay, walk-in, phone, or online enquiries — and tracks them until conversion.

Missed Test Result Notifications

Patients call repeatedly asking "Is my result ready?" Staff waste time manually checking. Automated multi-channel notifications — SMS, email, and WhatsApp — alert patients the moment results are authorized. Zero missed communications.

Manual Doctor Commission Tracking

Tracking referral commissions in spreadsheets leads to disputes, delays, and lost doctors. DX Enterprise auto-calculates commissions — percentage, fixed, or per-test — as payments are recorded. Doctors get a self-service portal to view their earnings in real time.

Doctors Can't See Their Patients

Referring doctors have no visibility into which patients were referred, what tests were ordered, or their commission status. Doctor Portal gives each doctor a personal dashboard with referred patients, test details, and earnings — available 24/7 from any device.

SLA Breaches Going Unnoticed

Patient samples sit in the lab too long. Turnaround time targets are missed. No one knows until it's too late. SLA tracking auto-alerts when thresholds turn yellow or red. Escalation notifications go to the right people instantly.

No Customer Follow-up System

Marketing and customer care teams have no structured way to follow up with patients. Leads go cold. Promotions go unnoticed. Built-in customer follow-up with task assignments, scheduling, and multi-channel outreach tracking.

Payment & Billing Disputes

Manual billing leads to errors, overcharges, and disputes with patients and insurance. Automated pricing engine resolves NA, retainer, and centre-specific rates instantly. Discount approvals, HMO workflows, and audit trails eliminate disputes.

Scattered Data Across Branches

Each branch maintains separate records. Consolidating data for reporting is a nightmare. Multi-centre architecture with a single database, centre-specific pricing, unified patient records, and cross-branch analytics.

Tailored Solutions

Built for Every Stakeholder

Whether you run a diagnostic enterprise network, manage a hospital, refer patients, or seek diagnostic services, DX Enterprise has a solution tailored for you.

For Diagnostic Enterprises

Complete operational control — from patient registration to business analytics across multiple branches.

Multi-centre management & pricing
End-to-end sample lifecycle tracking
Quality control & machine integration
SLA monitoring & analytics
Comprehensive financial reporting

For Hospitals

Seamless laboratory integration with hospital workflows and referring physician network.

Physician referral management
Commission tracking & disbursement
Doctor Portal configuration & management
In-patient sample collection
Integration with hospital systems
Bulk test ordering & reporting

For Referring Doctors

Self-service portal for referring physicians to track patients, view commissions, and manage their practice.

24/7 Doctor Portal access from any device
View referred patients & test details
Real-time commission tracking & earnings
Commission disbursement history
Personalised referral statistics

For Patients

Self-service portal for patients to manage their healthcare journey and access results.

View test results online
Book appointments
Download PDF reports
Receive SMS/email notifications
Track sample status
Walk-in & self-pay lead tracking

Simple Workflow

How DX Enterprise Works

From patient registration to report delivery in five streamlined steps.

1

Register & Order

Register patients, order investigations with appropriate pricing, and process payments at the cashier point.

2

Collect & Process

Samples collected with barcode tracking. Lab and radiology processes with QC verification and instrument integration.

3

Authorize & Dispatch

Results reviewed and digitally authorized. Reports dispatched with payment verification and multi-channel delivery tracking.

150+

Connected Facilities

50K+

Monthly Tests

99.5%

Report Accuracy

24/7

Support

Testimonials

Trusted by Healthcare Leaders

See what enterprise directors and healthcare professionals say about DX Enterprise.

"DX Enterprise transformed our entire diagnostic business. We went from manual paper-based workflows to fully digital across all our branches in two weeks. The multi-centre support is a game-changer."

DK

Dr. Kolawole Ademola

Medical Director, Premier Diagnostics

"The SLA tracking and reporting features have been invaluable. We now process 40% more samples daily with the same team size."

FO

Funmilayo Ogunlesi

COO, Shield Diagnostics

"The patient portal and automated SMS notifications have significantly improved patient satisfaction. Our patients love being able to access results online."

CI

Chidi Ibekwe

Head of Operations, MedTest Labs

Ready to Transform Your Lab Operations?

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Intelligent Diagnostic Business Management