Platform Features

Comprehensive tools to run every aspect of your diagnostic enterprise operations.

Core Features

Patient Management

Comprehensive patient registration with demographic data, medical history, document attachments, and duplicate detection. Quick-search with auto-suggest for fast patient lookup across all centres.

Test Ordering & Pricing

Flexible test ordering with support for individual tests, test profiles/panels, and standing orders. Multiple pricing models including NA (Normal Arrangement), retainer contracts, and centre-specific rates.

Cashier & Payment Management

Complete payment workflows including full payments, partial payments, refunds, and daily summaries. Multiple payment methods with receipt generation.

Phlebotomy & Sample Management

End-to-end sample lifecycle tracking from collection through processing to disposal. Barcode generation, sample check-in/out, and automated inventory consumption.

Lab Processing & Quality Control

Comprehensive result entry with quality control tracking, machine integration, and multi-level result verification. Supports chemistry, hematology, microbiology, and specialized testing.

Radiology & Imaging

Dedicated radiology workflow with image upload and management, structured reporting templates, and PACS system integration.

Report Authorization & Dispatch

Multi-level report authorization with digital signatures. Payment hold verification blocks report access and printing for accounts with outstanding balances. Dispatch tracking with delivery confirmation.

Doctor Referrals & Commissions

Complete referral management system with referring doctor profiles, commission rate configuration, automated commission calculation, and disbursement tracking.

Multi-Centre Management

Manage multiple laboratory branches from a single platform. Centre-specific pricing, user assignments, test mappings, and parent-child hierarchy for branch networks.

Notifications & Communication

Automated patient communication via SMS and email. Result delivery notifications, appointment reminders, and promotional messaging with queue-based processing.

Analytics & Reporting

Comprehensive analytics dashboards, financial reporting, patient journey SLA tracking, and operational metrics. Export to CSV and PDF for regulatory submissions.